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Frequently Asked Questions
Below are the Frequently Asked Questions:
How to Find the Right Size
Please refer to the Size Chart page for more information on how to take measurements and a guide for how to find your size.
How long will it take for my order to arrive?
For UK orders you will receive your order in 1-2 working days if you select Evri Express delivery service, and 3-5 working days for the Evri delivery service. For International customers, it will on average take 5 to 7 working days to deliver your order, but this depends on the region and may vary.
How to Track Your Order
You can track your order with the tracking number which will be emailed to you when it is dispatched.
Delivery and Shipping
- Orders are processed and dispatched within 24-72 hours
- Enjoy FREE UK Standard Delivery for orders over £100
- Opt for Evri Express Delivery for £5.95
- Choose Standard Delivery by Evri at £4.95 (3-5 working days after dispatch)
What is your Exchanges and Returns
To return an order please contact us within 14 days of your purchase with your name and your order number at info@aliyahcouture.com. Please note that the shipping fee will not be refunded. For more information CLICK HERE for the Exchange and Return policies
How do I wash my abaya?
Fabric Care
- Hand wash in cold water or use the gentle cycle on your washing machine. If machine washing, place the dress in a mesh bag to protect it.
- Ironing: Iron on a low setting while the fabric is still slightly damp. Use a pressing cloth if needed to prevent direct contact with the iron
How much do the Abayas cost?
Our pricing varies depending on our products and sale prices. We offer a variety of options to fit your needs and budget. Please visit our Shop page or our Contact Us pages for more information.